I cannot use the above I do not Know what I'm doing wrong. Ive cut &passed my Key into the relevant area , when I re-launch I Still see"Product Key " !!!!!! No key No ?????I also cannot load any saved flight plans (Saved as FS2002.PLN Files)in FSNAV the Flight Plan * box on the main screen remains greyed out ?????Can some one please help - Its driving me insane & a refund is on theCards !!!!!!!!!!!!!!!!!RegardsKevs

It sounds like you probably sent us an incorrect Product ID code when you asked for your key. Email me [email protected] and we will get this sorted out for you.Are you familiar with doing screen captures? If not here is what I want you to do. Please run Radar Contact. From your description it should load in its unregistered state. That is what I want to see.1 Press the Print Screen key on your keyboard.2. Load the Windows Paint program - here's how Start|All Programs|Accessories|Paint3. In Windows Paint click on the Edit menu and click Paste. A picture of Radar Contact should now be loaded in Paint.4. Click File As and type in a name. Rememeber where you saved it 5. Start an email to me [email protected]. Look for a menu item call Insert and click on it.7. It should open up into the My Documents folder. Scroll down until you see My Pictures and click on it. Scroll down again until you see the file you just saved. Click on it.8. That picture is now attached to the email.9. Send the email.This picture will show me what you are seeing on the screen. Then I can determine the correct Product ID code and send you the correct key.