ju_karl

Hi to all, I post again to comment that miraculously, my problem has disappeared. Yesterday the recovery password function worked and I was able to access to my purchased aircraft. It seems that the miliviz team has solved the problem with that function. Thanks to everyone.

Hi n4gix, I have already sent 3 emails to oisin@milviz.com before posting in the avsim forum. The first one was responded asking me if I can access to the forums. This mail was answered by me, stating that I can’t due to the already exposed motives in the above post and after sending a total of 4 mails, the last one to several members of the milviz team (Roadburner440@milviz.com, kat@milviz.com and oisin@milviz.com ), I am still waiting for a response from the miliviz team. I am at the end of my wisdom. Thank you for your kind reply, n4gix. Best regards.

Hi guys, has anyone an idea how I can draw the attention of the support team of Milviz to my case? I can’t access to the support forums to download the last version of my purchased aircraft because I don’t remember my password and when I use the forgotten password functionality, the email with the password or reset link never arrives (The mail isn’t in the spam folder either). The recovering password function seems to be broken. Since the 2017-11-25 I am trying to get this problem solved. I Received a first email asking me if I can access to the forums and after a few mails telling I can’t access to them (the last email addressed to several members of the Milviz team). Up to now, I haven’t received a response. The last I time I had an issue, the milviz team solved it in 48 hours and was very happy but now it seems this issue will be never solved. My milviz forum user: ju_karl Thanks to all. Juan Carlos.

Hi, one week ago I placed a 227.71 $ order (#196218) at the usa pcaviator site. The serial key provided for the nevada megascenery earth V3 (the rest of serials worked) was invalid. I have send 2 messages (find below the twoo messages) requesting support to solve this problem without any response. Has anyone an idea how to contact this company? Help will be appreciated. First message Dear Sirs, Please, find below the message I've send via the "contact us" option at your site to the support team on Monday. I am a regular customer and intend to buy other products from you company, but I am very diappointed with the customer service. A prompt answer will be apreciated. best regards. Second messsage: When I try to activate the Nevada Megasceneryearth V3 scenery (Order number #196218), the installation Manager shows a messagebox with the text "Could not activate. Please check you data". I did not have had any problems activating the rest of the megasceneryearth products of the above mentioned order (with the copy & paste method) so the serial number must be invalid. Please solve this problem. Best regards.