Hi,I've just bought my copy of 737NG. I've also received the confirmation email with the address and password for downloading the last and main file. But when I clic the link there, nothing occurs. Internet Explorer seems to be "waiting for", but the download window never appears.I've disabled the firewall too, and the same happens.Any solution?Best regards,Himar Viera

Sounds like it could be the server mate. My guess is its taking a pounding right now. Try every 10 mins or so, you ought to be able to get it sooner or later :)

Please read my related message - http://forums.avsim.com/dcboard.php?az=sho...g_id=5209&page=Thanks!

Thanks John and Mike,Mike, excuse me, I didn't see the other thread...Best,Himar Viera

It's Marc ;-)Here's the message I wrote-This is clearly a server issue. It is currently trying to cope with a huge demand that results from the very large files people are downloading for release. This is also the reason why we are currently only offering one livery. The others will be up again after the initial rush.The server is most likely experiencing a "running at maximum capacity" issue. Please give it some time AND please give our senior developer time until he wakes up (located on U.S. East Coast) and has the chance to tweak the server performance.I can personally guarantee that everyone will be able to enjoy the product after purchasing, only a matter of time. Our tech support team will do its absolute best to help out. After all, we are known for our good support! I will keep you updated...

Hi, could you not upload the file to other places for us to download from? I thought we had 10 days in which to trial the software anyways so didn't need to purchase it straight away? Seems the only way you get the main install file is to buy the product.I could be wrong.

Lee -You do need to purchase the product in order to install/use it.The 10 day grace period is provided so you do not have to register immediately but can use the product after installation.The file is hosted on our server because it is connected to our internal e-commerce system. As such, we cannot upload it to any other server. Our server should have plenty of capacity once this initial rush is over. We will also be tweaking the performance to allow more users to download at one time.We will keep you updated!

OK, thanks for the reply.