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After 8 hours no product

Featured Replies

I paid for the 737 at 08:19:44 this morning by Mastercard.I got an authorization code number and an invoice number but nothing else. No download link, nothing...I have written three times to PMDG since this morning and no answer. Is my only hope a refund now ? Very disappointed...

Do you think you're the only customer? They clearly said in this forum, WITHIN 24 HOURS. Wait a day, if it ain't there, THEN send E-mails. If it doesn't arrive still, THEN complain here.Cheers,http://forums.avsim.com/user_files/12447.jpgMember of the [a href=http://ffg.avsim.net" target="_blank]Freeware Flight Group [/a]

  • Commercial Member

The email containing the invoice number, details etc should have the download link at the bottom of it. I got the email almost instantaneously after buying last night - it has to be an automated thing...Ryan

Ryan Maziarz
devteam.jpg

For fastest support, please submit a ticket at http://support.precisionmanuals.com

I don't think they're automated thingy is working because I still can't download the missing link to my software. No email or nothing.All i have is a printed invoice of my purchase but no link to download.I'll give them some time though they are pretty swamped it looks like.Its just so dog gone confusing.Sean

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