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Purchased: no download, no support (???)

Featured Replies

Greetings,I purchased the 737 online at the PM web site. I got a confirmation #. I never received an email with any instructions to download the last file set. I have sent three emails with name, #, and clarifications to the situation, etc to the support email address listed in these forums and the web site and have not heard a peep (gawd, I hate-hate-hate email for customer support. The EASIEST form of communication to ignore).Anyone out there? is this thing on? Hello?

  • Commercial Member

Nameless,A friendly reminder to please observe forum rules and sign your real name with every message you post in the PMDG forum. :)We appreciate your purchase, but are unable to help you without knowing who you are.As far as support emails are concerned, we try to answer them as quickly as possible. Unfortunately, there are times that we are unable to answer until the following day, especially when the messages come to us at night.Vin ScimonePMDGwww.precisionmanuals.comhttp://www.vinscimone.com/dancnkid.gif

Vin Scimone

Precision Manuals Development Group

www.precisionmanuals.com

PMDG_NGX_Dev_Team_FB.jpg

>A friendly reminder to please observe forum rules and sign>your real nameOops! My mistake.>As far as support emails are concerned, we try to answer them>as quickly as possible.Thanks. You all managed to squeek in at hour #23, so same-day- service was achieved ;-)>Vin ScimoneScott Morgan

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