HelloJust a quick one - this is what I am getting when trying to download the SU2 ( that is clicking the link in the email I got from PMDG ):Microsoft JET Database Engine error '80040e14' Syntax error (missing operator) in query expression 'ConfID = '' and TimesAccessed > 0 and password ='. /shop/shoppingcart/download.asp, line 12 As I have heard on the forum the server issue is behind us and people do download without a problem, I wonder if PMDG can comment and/or advise what may be the cause.I think I have made a dozen attempts to download the file over the last days, so I think my account shouldn't be clocked, but you never know...FYI: broadband connection, all cookies accepted.Thanks in advanceChris K.

Chris-please forward the email you received to me by private email - it seems your userID and password are absent... Thanks,

OK, would you mind to provide the appropriate email address of yours for my mail ?I am not sure whether I should use this forum's mail engine, as the message would include my order confirmation details...thanks Chris