I purchased 737NG yesterday afternoon and never received the download instructions or confirmation email. I emailed the support email address and that email was returned this afternoon as undeliverable. Are they having server problems or are they still in business?

James is it? Please sign your name on this forum for support sir, thank you. Yes they are in business. Did you email [email protected] ? Please check your mail settings. If you have an alternate mail please try that, some folks have issues with certail mail clients. They will take care of you as soon as they can.Best Wishes,[h4]Randy J. Smith[/h4]http://www.rawbw.com/~bdoolin/shinault/Animation1.gifCaution! Not a real pilot, but do play one on TV ;-)AMD 64 3200+ | ASUS KV8 DELUXE | GFORCE 5700 ULTRA @535/1000 | Maxtor 6Y080M0 SATA 80 GIG | 512 DDR 400 | Windows Xp Pro | Windows Xp Pro 64 |

Thanks for the reply.Yes, it's James and I will sign my posts from here on out. I used the email address you stated in your post, [email protected] in my emails to PMDG. My server and email settings have yet to stop any email from coming through, either to my email address or a catch all email address we have set up for spammers, unless they are on my black list. I have sent the information via a hotmail account and will wait patiently for a reply. Thanks for your post,James Heath