CRT are dead in 747 PMDG!!!

[Guest henrique.s_o]

I have a problem, no matter i turn the battery on, EXT PWR and/or APU, the CRT's PFD and EICAS are black, in cold and dark cockpit this is. If i load the airplane normally with the engines running and pretty much everything working properly, the CRT's die black about 30sec to a 1minute or so. Can canybody help me here?!?! Please!!!I spent a #### lot of money and time on this product and studying!Thank you very much for you help and attention.Regards to all,Henrique Oliveira

[Mats_J 2]

Henrique,This sounds like a case of erroneous validation. Reinstall the 744 and make sure the software is successfully validated. Hope it helps,

[lefteris 70]

If all else fails, please send our support team an email with your order number so we can take a look and assist with the validation process.