Bought same plane twice !! Please help.

[Guest zseds]

Really hope you guys can help !I bought the PMDG B1900D about a month and a half ago. Order No: 83661Then on 18 July 07 I wanted to buy the B1900C, but by accident clicked on the 1900D again, instead of the 1900C. Order No: 85076Only once the download was finished, did I realize my mistake!Please can you help me to get the 1900C ?Much appreciated !Edmundedschoeman@telkomsa.net

[Guest dt1951]

Probably best to contact the folks at PMDG via email rather than trying to resolve the purchase issue here on the forum. You should find the appropriate email address on their website. They've always been responsive to me.

[Guest Buck Bolduc]

Yes, call PMDG's support.When the 744 was released the server was on it's knees, dropped connections, I kept clicking and ended up with 4-5 orders.PMDG fixed the problems and reversed the improper credit info.Randazzo and crew are HONEST!!!Buck

[Guest zseds]

Just to report back:They were fantastic! I got a mail back and they sorted me out - no problem! Thanks again to PMDG ! Nice doing business with yous! :-)