first of all i would like to say i love this product. probably the best flight sim addon out there. but lately ive been having trouble trying to get the extended downloaded version of the 747 and the 747F.i bought these planes a few years ago and recently i had to reboot my computer. about 2 months ago i bought the extended download service for both planes and sent the email to retrieve the url. but i got no responce and no url update. i thought for some reason it was a fluke, so i bought the extended url's again a few weeks ago. i still havent heard back from PMDG for the updates. this has become very annoying because i had to place an extended leave of absence for my VA or get the pirate version.if someone from PMDG OPS is reading this, please help.

Hi,1. We don't know who you are if you don't sign your posts with your real name as required by our forum rules.2. If you don't receive an automated response to your emails, it means your ISP is blocking our messages from getting to you, thinking they're spam for some reason. Send an email to us via a free email service such as Gmail, that usually works.3. PMDG Ops is just our wiki site, it's not the PMDG Support that you emailed to.

>Hi,>>1. We don't know who you are if you don't sign your posts with>your real name as required by our forum rules.>>2. If you don't receive an automated response to your emails,>it means your ISP is blocking our messages from getting to>you, thinking they're spam for some reason. Send an email to>us via a free email service such as Gmail, that usually>works.>>3. PMDG Ops is just our wiki site, it's not the PMDG Support>that you emailed to.hi i thought i did put my name and email address in the forum, but ive already tried the gmail. still never got a responce.if you would like to email me my adresses are:[email protected]@aol.commy real name is Kevin Hesterplease use the aol adresses instead. thank you.

ok i created a account with gmail and i got the URL. thank you very much :-)