Error Message

[Guest gmorgan]

I have just installed PMDG 747-400X Queen of the Skies and get the following error after selecting aircraft 'PMDG_747400_Main.dll cannot find PMDGOptions.dllAppreciate anyone who might know how to fix...

[downscc 1,327]

I've not had this problem but have seen it discussed, so I did an advanced search and found this:<>Hope this helps. By the way, please sign with your real name in this forum.

[Guest gmorgan]

Hi Dan,did as you suggested but still having the same issue. I am a real novice when it comes to these things so would be very grateful if you had any other thoughts.Kind regardsGerrardMelbourne, Australia.

[downscc 1,327]

Gerrard, most of the threads I found on this topic had no resolution. I recommend an email to tech support. If you do, please note the pinned topic above on email to PMDG.Be sure to include OS (XP or Vista), any other add-ons you have in FSX, etc.I'm somewhat of a novice too, but I would try uninstalling all other FSX add-ons to see if one of them is causing a problem (some of them are known to cause problems). I would turn-off antivirus and firewall just to see if it was stopping the communications between modules. I would look to see that the .dll file was actually there. If you have Vista, make sure you have administrator rights but I don't have Vista so I'm just throwing ideas out.One thing for sure, when it comes to computer glitches, trying the same thing over and over hoping for a different result is seldom rewarded.

[Guest gmorgan]

Dan, thanks again for our assistance. I see others are having similar issues....shouldn't be this hard!Have tried your suggestions with no luck. I have emailed support@aerosoft.de as per the instruction manual. If there is any other address I should would be grateful if you could let me know.CheersGerrard