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Featured Replies

Hi All:I am purchasing a new computer and will have to reinstall Active Sky 2004.5.I have my order number from when I purchased Active Sky will I be able to reinstall from the download page.Tks. for any info.Kenny G.

Kenny,No, because that is just the update. You saved the original .zip file from your AS2004 purchase right?Let me know by p-email when your new system is set up and ready to go. No, you will not need to re-purchase!Hope this helps,JimActiveSky Supporthttp://www.hifisim.com/images/as2004proudsupporter.jpg

Hi Jim,I'm ready to change over to AS from another weather add-on, but my problem is dealing with Simmarket. I've had problems with them in the past (doing reinstalls of my purchased products), and I'm concerned about this same issue arising in the future when I make a reinstall. Does the license for AS come directly from you folks (and will verification of my license be handled by you when I reinstall in the future) or will I have to again deal with Simmarket during a reinstall?Thanks,Greg

Hi Greg,Be happy to discuss this with you through p-emails. We have nothing to hide, but some things are best discussed privately.Hope this helps,JimActiveSky Supporthttp://www.hifisim.com/images/as2004proudsupporter.jpg

  • Author

>Kenny,>>No, because that is just the update. You saved the original>.zip file from your AS2004 purchase right?>>Let me know by p-email when your new system is set up and>ready to go. No, you will not need to re-purchase!>>Hope this helps,>Jim>ActiveSky Support>http://www.hifisim.com/images/as2004proudsupporter.jpgGood Morning JimAS2004.5 installed without a hitch and works as advertised.Great support.Kenny G.

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