Hello folksI'm having this problem with ASV6.Every time i try to start the program,i get an error from the ChillkatZip2.DLL and the program closes.I searched the forum and saw that it had something to do with the spyware cleaner deleting this file or so and that you have to run the Installer again,with the repain function.Now that doesn't work either :s When i click repair and next,the installer freezes.Any suggestions how to solve this problem?GreetzSteven

Hi,You may need to do a uninstall/reinstall cycle. We went to the second version to try and help this situation and now I see it's back. What anti-virus are you using?Hope this helps,JimActiveSky Sales and Supporthttp://www.hifisim.com/images/asv_dev_team.jpg http://www.hifisim.com/images/asv_proud_supporter.jpg

I am using McAfee Virusscan and for my spyware i use Spyware Stormer.I tried reinstalling and it worked,but after i rebooted or the the clean up off spyware,the program gets stuck again with the same error...GreetzStevenPS:I also installed SU1 for ASV6.

Hi,For now you need to instruct one or both not to flag that file.Can you please drop Damian a note at [email protected] and share this information with him? He worked very hard to prevent this sort of thing from happening.Hope this helps,JimActiveSky Sales and Supporthttp://www.hifisim.com/images/asv_dev_team.jpg http://www.hifisim.com/images/asv_proud_supporter.jpg