The Active Sky website has pointed me to this forum as the place I can get help and assistance.OK, first of all I know I have done something wrong but can anyone out there help me correct it?I have just upgraded to ASV6 and thought I had followed the read me file pretty well but obviously not.I am unable to remove the ASV/VE cloud textures because I un-installed ASV5 first.When trying to remove the textures I now get the

Hi,If you have the setup file for ASV then please re-install. If not, then please drop me an e-mail and I'll take care of this.Hope this helps,Jimhttp://www.hifisim.comhttp://sales.hifisim.com/pub-download/asv6...development.jpg http://sales.hifisim.com/pub-download/asv6-banner-proud.jpg

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I know what happened. I un-installed ASv5 before I un-installed the old environment files. I have the original ASv5 installation files somewhere. I assume all I need do is re-install ASv5 and then un-install the AS environment files first, correct? Will this not affect my Asv6 installation? I have sent you a separate e-mail as well.

Hi,You are correct on the order of things.Some common files may be removed, but then you just run the Full install of ASv6 and choose Repair and the missing files will be replaced.Hope this helps,Jimhttp://www.hifisim.comhttp://sales.hifisim.com/pub-download/asv6...development.jpg http://sales.hifisim.com/pub-download/asv6-banner-proud.jpg

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http://www.jdtllc.com/images/rcv4bannersupporter.jpg

OK thanks. Found the ASv5 installation files. I will give it a go.Stuart B

Many thanks for your help. All successfully un-installed and ASv6 repaired.