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ASv6.5 - ATIS sometimes missing

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I'm a relatively new (1 month) Active Sky user (ASAv6 Build 533). Great program, but I have been encountering one repeated problem. My home airport is CYLW (ATIS 127.50). With some downloaded weather sets (example 20070113_17Z) the ATIS does not work (no "answer" when 127.50 is set on Com1) while for other sets (example 20070116_03Z) the ATIS is fine. Other airports ATIS (example CYVR) seem to work for all ASv6 weather sets. CYLW works for all the FS9 sets I have used, but I can't say I have used an FS9 set corresponding to an ASv6 set that had a missing CYLW ATIS.ASv6 has the CYLW weather in all cases. The problem occurs whether or not I have filed a flight plan in ASv6, and occurs both when starting from CYLW and when flying into CYLW from elsewhere.Any idea what is causing this inconsistency?Tom NickersonCYLW

Hi Tom,Welcome!I am not sure what the problem is.There is nothing in ASv6 that adds or subtracts from the default ATIS voice system. And there is nothing in the weather sets either. Questions for you:In Active Sky are you using the FlightWatch feature?Besides AS and FS any other software running for your flights?I just tried and everything worked out both manually tuning the radio and using the ATC window.Please let us know,Jimhttp://www.hifisim.com/Active Sky V6 Development Team Active Sky V6 Proud SupporterHiFi Beta TeamRadar Contact Supporter: http://www.jdtllc.com/AirSource Member: http://www.air-source.us/FSEconomy Member:http://www.fseconomy.com/

Jim,To answer your questions:1. FlightWatch - I have tried with it on and off for both Good and Bad downloaded archives. No difference. It gives the weather on 122.00 but has no effect on the presence or absence of ATIS on 127.50 and in ATC.2. Other software running. I have some CYLW scenery and some Holger Sandman BC scenery but nothing else.I have done some further testing and can report as followa;In tests of 6 downloaded weather sets the ATIS (and ATC) worked properly in 3 cases and did not work (tuning 127.50 gave nothing) in the other 3 cases.Very puzzling!! If you think of anything else please let me know. I will continue to do testing and see I can shed any light on the problem. If I do I will get back to you.Tom CYLW

Hi Tom,What sound card do you have? Are the drivers up to date?The puzzling part is that sometimes it works and sometimes it doesn't.See if you notice a pattern in the METARs that do not work as far as the symbols, or you can post the METARs here.Thanks, Jimhttp://www.hifisim.com/Active Sky V6 Development Team Active Sky V6 Proud SupporterHiFi Beta TeamRadar Contact Supporter: http://www.jdtllc.com/AirSource Member: http://www.air-source.us/FSEconomy Member:http://www.fseconomy.com/

Jim,Sound card is SoundBlaster 5.1, Drivers up to date.System is Dell 8300, 2.8GHZ, 512 MB DDR SDRAM, video card 128 MB DDR ATI Radeon 9800So far the Metars that give no ATIS on 127.50 @ CYLW are:20061214_22Z (29.67 in Hg)20070113_17Z (30.47 in Hg)20070113_18Z (30.47 in HG)All Metars give proper info on 122.00 with Flightwatch checked. And all the Metars give proper ATIS at CYVR and CYYC (west and east of CYLW).Hope this helps. I will keep track of any more anomalies and try to spot a pattern. Cheers,Tom NickersonCYLW

Hi Tom,Please post the whole METAR line. You can copy and paste right from the AS main window. So far all the pressures end with a 7.Thanks,Jimhttp://www.hifisim.com/Active Sky V6 Development Team Active Sky V6 Proud SupporterHiFi Beta TeamRadar Contact Supporter: http://www.jdtllc.com/AirSource Member: http://www.air-source.us/FSEconomy Member:http://www.fseconomy.com/

Tom,maybe something to look at is your Hardware Acceleration settings :Open Control Panel then select Sounds and Audio Devices Properties Audio Advanced Performance, then reduce the Hardware Acceleration by moving the slider to the left. (Basic works for me)Finally select Apply to set the option.If your acceleration is already set to Basic, than I'm afraid I can't help.http://sales.hifisim.com/pub-download/asv6-banner-beta.jpgPatrick/EBBR

Regards,
patrick

HiFi Technologies Apha Tester
FDC/PFE 3 Beta Tester
AivlaSoft EFB Alpha Tester

Jim,Here are the CYLW metar lines for the 3 downloads that give no ATIS at CYLW:CYLW 142158Z AUTO 31007KT 3SM -SN BKN004 BKN060 00/M02 A2967CYLW 131818Z AUTO 00000KT 1 5/8SM -SN OVC015 OVC068 M12/M14 A3047CYLW 131818Z AUTO 00000KT 1 5/8SM -SN OVC015 OVC068 M12/M14 A3047The last 2 are from downloads only one hour apart, hence the identical readings. Tom

Patrick,Thanks for the idea. My Hardware Acceleration was set on High, but moving it to Basic or None did not have any affect on the problem.Tom/CYLW

Jim,Here is another metar line that gives no ATIS at CYLWCYLW 181616Z 15007KT 1 1/8SM -SN OVC014 OVC077 M07/M10 A3042This one was from this mornings downloaded weather (snowing again!)Tom/CYLW

Hi Tom,After about 2 hours of testing and troubleshooting I know what is causing this! It seems that the station ATC cannot report fractional visibilities. Not only that, but visibilities under 4SM. This stems from the MS recorded file and there is nothing we can do.BTW are you using Edit Voice Pack for ATC or the default file? Jimhttp://www.hifisim.com/Active Sky V6 Development Team Active Sky V6 Proud SupporterHiFi Beta TeamRadar Contact Supporter: http://www.jdtllc.com/AirSource Member: http://www.air-source.us/FSEconomy Member:http://www.fseconomy.com/

Jim,Thanks for the effort you put into finding an answer to a puzzling situation. It is good to have an answer, even if it isn't what we would like to hear. I use the default file for ATC, not Edit Voice Pack. Would it make any difference in this situation?.Thanks again,Tom/CYLW

Hi Tom,No, because I have the Edit Voice Pack file. I was hopeing that you did not. That eliminates a bad file from the problem. I really don't know what the ultimate solution would be.Thanks,Jimhttp://www.hifisim.com/Active Sky V6 Development Team Active Sky V6 Proud SupporterHiFi Beta TeamRadar Contact Supporter: http://www.jdtllc.com/AirSource Member: http://www.air-source.us/FSEconomy Member:http://www.fseconomy.com/

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