April 9, 200521 yr I recently had my 2 1/2 year old ATI 9700 Pro AGP card go on the blink. So I packed it up, got an RMA and shipped it off to Canada expecting a good long wait while I went through FS withdrawels.1 week - UPS ground to New York1 week - New York to ATI (going thru customs)2 weeks - ATI quoted time to repair unit1 week - shipping unit back to meWell, I got it back in two weeks from the day I shipped it! Not only that they sent me a brand new 9800 Pro card instead! Just like to promote good customer service when I see it.Question - I use a second ATI video card so I can use a total of 3 monitors but my current card, an older ATI Rage 128, does not seem to be compatible with the 9800. Anybody out there with a 9800 with a second card? If so, what ATI card are you using with good results. Thx
April 9, 200521 yr Nevermind on the last part. Got it working. Had to do a re-boot cycle with the Rage card taken out first. After 9800 set-up then re-insert 2nd card. Works like a charm now.
April 11, 200521 yr Yep ATI is well known for having the best warranty service. But I find sending stuff back directly back to the manufacturer is most often the best route.Don
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