I am trying to buy the PMDG 737 1 year re-download service on the website and I can not checkout. This is not the first time this has happened. I put the order into cart and when I press checkout the screen says I have nothing in my cart. This is only happening with the re-download service products. If I put a 747 into the cart then it let's me checkout. Does anyone know a workaround? BTW, I was logged in.

I know this is not something the average reader in the forum can answer but can someone try this and let me know if they have the same problem. Just put the re-download into the cart and press checkout. Only the re-download products are doing this. Does the PMDG guys read these forums anymore or did I waste my time putting this on here?

Works fine here (firefox 3.0.11). Are you running firefox with noscript? If so right click the noscript icon (bottom right) and set it to allow PrecisionManuals.com.

Works fine here as well. If you haven't already try clearing your cookies and cache. Not sure if that'll fix it, but it's worth a shot.

I know this is not something the average reader in the forum can answer but can someone try this and let me know if they have the same problem. Just put the re-download into the cart and press checkout. Only the re-download products are doing this. Does the PMDG guys read these forums anymore or did I waste my time putting this on here?

No running IE 7. As I said the checkout only doesn't work when I place the $4.95 re-download service in the cart. Regular items (747) work. I wonder if the checkout has a minumum and 4.95 is too low!

I got it to work. What I did was log out and then went back to the site without loggin back in. I put the 2 re-download services into the cart and then it asked me to login. I did so and then I was able to check-out. For some reason I had to put the items in the cart as annonomous user and then login at the last minute. Strange. Thanks everyone