A crash issue with ASA

[mccoy007 0]

HelloI got a crash issue here, it is occurred when I start the ASA, with the build B431, I try to uninstall, and restore the original one(without any beta SP) but the problem still here. I have no idea what caused this, it just happened after I restart my system.Description: Stopped workingProblem signature: Problem Event Name: APPCRASH Application Name: ASA_Exec.exe Application Version: 11.0.0.431 Application Timestamp: 4a1b3884 Fault Module Name: KERNEL32.dll Fault Module Version: 6.0.6002.18005 Fault Module Timestamp: 49e038c0 Exception Code: e053534f Exception Offset: 0001e124 OS Version: 6.0.6002.2.2.0.256.1 Locale ID: 1033Can anyone give me a hand on this?System, VISTA64Bit with SP2, running under administrator mode.Many thanksYufeng

[JSkorna 138]

Hi,Sorry for the problem. Please uninstall ASA again, but this time manually delete the 2 ASA folders that are left behind. One is in your install path of ASA and the other is in Documents and Settings/User Name/Application Data/HiFi/ASA.Then reinstall ASA. This happened to one other users and the above fixed his error message.Thanks,

[mccoy007 0]

Thanks for the reply, problem solved.RegardsYufeng