Hello everybody,i have a problem with the eShop. I can't log in anymore.I have an account there. About 2 Hours ago i bought the BAe Jetstream via credit card.Everything is working fine. I got an E-Mail confirming the order and another one with the downloadlink and the Code.Now i use the link and it leads me to the eShop again. I have to login again but my Name and the password is not found in the database. But if it isn't there how could i buy the software before???How can i get in?I tried to receive a new password.They send me the Password but if i use copy and paste its still not known.Harald Grueter

Hello everybody,i have a problem with the eShop. I can't log in anymore.I have an account there. About 2 Hours ago i bought the BAe Jetstream via credit card.Everything is working fine. I got an E-Mail confirming the order and another one with the downloadlink and the Code.Now i use the link and it leads me to the eShop again. I have to login again but my Name and the password is not found in the database. But if it isn't there how could i buy the software before???How can i get in?I tried to receive a new password.They send me the Password but if i use copy and paste its still not known.Harald Grueter

In addition to this post, also notify PMDG support. They should get back to you shortly.

In addition to this post, also notify PMDG support. They should get back to you shortly.

I have sent an E-Mail to the PMDG Support before i posted here.So all i can do now is sit down and wait.I have a paid bill.... a license key for the Jetsream... several confirming Mails but no software....It's the first time that i buy a PMDG Product direct from PMDG.I also have the 737NG (both ..-600/-700 and -800/-900) and the MD-11 (also for FS9 and FSX)I'm looking forward to see the first screenshots and videos of the 737NG V2.Everything bought via Aerosoft. No problems there. OK... every software as boxed version.Harald