I submitted a ticket on the 17th feb ref exceeded activation on thr j41 still no reply Ticket Number 0EC-16D15D75-0317hope you can assist in this probregards trevor smith

Trevor,There's no way we'd have left a simple reactivation ticket sitting for that long - we answer all the tickets in the system several times a day. I looked and can't even find one with that number, so I'm not sure what happened.Your J41 should be reset now however.

thanks for your quick reply Ryan, it is more likley a problem my end but now resolved thanks again Trevor Smith