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NGX Activation Maximum

1251452
in PMDG 737NGX | 737NGXu

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My computer crashed recently and I've had to re install everything.  When I try to activate the ngx, It tells me that I have exceeded the maximum times I'm allowed to activate.  I have already sent a support ticket to pmdg and awaiting a reply.  I wanted to know, what are my options? Will I have to buy the entire thing again, or can they let me activate again just once. I just need to activate again once.  Thanks in advance!

1251452-Matthew Tan

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