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Aerosoft Box Version PMDG 737NGX Activation Issue

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Hello everyone


I have the Aerosoft boxed version of the PMDG 737NGX but I am having an issue with activation it


I put the activation code into the box as it requires but it comes back saying that I have exceeded my activations


How do I go about getting this re-set?    Do I need to send a ticket to PMDG or contact Aerosoft to sort this issue


Thanking you in advance



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