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Prepar3d V2.5.12

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I wonder if someone can help me ( I am not a high tech guy) . I did a full uninstall to my prepared V2.5 following all the steps written on the forum then done a fresh download . Without installing any add ons or flights ( still the original download) once I open and  the screen comes with the default flight if I move anything ( mouse- yoke...etc) it immediately shuts down and that is it. I tried to remove and reinstall several times but I was unlucky. My prepared  was working before but I decided to reinstall a fresh copy so I can reinstall the Opus camera system, 


Can someone give me some steps or direct me to how  to solve this issue. My x-plane is working fine with no issues at all, only prepared 3d giving me hard time 


Many Thanks 

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