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Gary630

Carenado Phenom 100 limited install?

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I recently had to reinstall FSX and all my purchased aircraft, airports, etc.

When I reached the point of reinstalling my Carenado aircraft, I could not install the Hawker 850, Phenom 100 and Phenom 300. All the Carenado aircraft that do not require a serial/license number installed fine. With each aircraft that required a serial/license number I get a "403 ERROR The number of installs for this Serial Number has been exceeded".

I purchased all the aircraft from PC Aviator and downloaded them again from their website, but they will not install. I get the same 403 ERROR when it's time to log onto Carenado's computer to verify the purchase. I have submitted a Carenado Support request and still waiting to hear back. Meanwhile, I looked through all the descriptive material on PCAviator's website, Carenado's website and the License Agreement at Carenado but can find nothing that states a limited install number.

Has anyone else run into this problem?

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If you buy directly at Carenado you see that you can install their planes 'only' 10 times. I guess it's the same if you buy at any other company.

If you didn't install the planes on 10 different PCs, the guys at Carenado/Alabeo usually reset the install limit.

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