GhiomKL

FS9 crashing during start-up - Stackhash - no faulty module identified

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My FS9.1 under Win 7 has been working for ... years.

Today, wanted to fire it, and I got the "Microsoft has stopped working" with the following details:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    fs9.exe
  Application Version:    9.1.0.40901
  Application Timestamp:    4135a208
  Fault Module Name:    StackHash_402a
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    00000000
  Exception Code:    c0000005
  Exception Offset:    00000000
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033
  Additional Information 1:    402a
  Additional Information 2:    402ae66697f3c7c252f2b62e81016a2c
  Additional Information 3:    6a56
  Additional Information 4:    6a564d47c9d9dc4d34a2666d02875f6d

I close the program and I get the same message with these details:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    fs9.exe
  Application Version:    9.1.0.40901
  Application Timestamp:    4135a208
  Fault Module Name:    StackHash_ef1f
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    00000000
  Exception Code:    c0000005
  Exception Offset:    74facb49
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033
  Additional Information 1:    ef1f
  Additional Information 2:    ef1f787c5664fac2bff7e410e1cf4f40
  Additional Information 3:    8f9f
  Additional Information 4:    8f9f202d6061339f3526e904f0df3676

then it's closed for good.

 

I tried to let it redo the fs9.cfg, use the default scenery.cfg but no success.

also turn on DEP except fs9.exe.

 

Process Monitor gives that just before the crash happens:

5:48:10.4706509 PM    fs9.exe    7060    Thread Exit        SUCCESS    Thread ID: 5000, User Time: 0.0000000, Kernel Time: 0.0156001
5:48:10.4708263 PM    fs9.exe    7060    Thread Exit        SUCCESS    Thread ID: 1144, User Time: 0.0000000, Kernel Time: 0.0000000
5:48:11.1030648 PM    fs9.exe    7060    Thread Create        SUCCESS    Thread ID: 7080
5:48:11.1043235 PM    fs9.exe    7060    Load Image    C:\ProgramData\eSellerate\eSellerateEngine.dll    SUCCESS    Image Base: 0xa270000, Image Size: 0x5b000
5:48:11.1054777 PM    fs9.exe    7060    Load Image    C:\ProgramData\eSellerate\eSellerateEngine.dll    SUCCESS    Image Base: 0xa270000, Image Size: 0x5b000
5:48:11.1645238 PM    fs9.exe    7060    Load Image    C:\ProgramData\eSellerate\eSellerateEngine.dll    SUCCESS    Image Base: 0xa270000, Image Size: 0x5b000
5:48:11.1725238 PM    fs9.exe    7060    Load Image    C:\ProgramData\eSellerate\eSellerateEngine.dll    SUCCESS    Image Base: 0xa270000, Image Size: 0x5b000
5:48:11.1756290 PM    fs9.exe    7060    Load Image    C:\ProgramData\eSellerate\eSellerateEngine.dll    SUCCESS    Image Base: 0xa270000, Image Size: 0x5b000
5:48:11.1834642 PM    fs9.exe    7060    Load Image    C:\ProgramData\eSellerate\eSellerateEngine.dll    SUCCESS    Image Base: 0xa270000, Image Size: 0x5b000
5:48:11.1860630 PM    fs9.exe    7060    Load Image    C:\ProgramData\eSellerate\eSellerateEngine.dll    SUCCESS    Image Base: 0xa270000, Image Size: 0x5b000
5:48:11.1941273 PM    fs9.exe    7060    Load Image    C:\ProgramData\eSellerate\eSellerateEngine.dll    SUCCESS    Image Base: 0xa270000, Image Size: 0x5b000
5:48:11.1967293 PM    fs9.exe    7060    Load Image    C:\ProgramData\eSellerate\eSellerateEngine.dll    SUCCESS    Image Base: 0xa270000, Image Size: 0x5b000
5:48:11.2046276 PM    fs9.exe    7060    Load Image    C:\ProgramData\eSellerate\eSellerateEngine.dll    SUCCESS    Image Base: 0xa270000, Image Size: 0x5b000
5:48:11.2079294 PM    fs9.exe    7060    Load Image    C:\ProgramData\eSellerate\eSellerateEngine.dll    SUCCESS    Image Base: 0xa270000, Image Size: 0x5b000
5:48:11.2163431 PM    fs9.exe    7060    Load Image    C:\ProgramData\eSellerate\eSellerateEngine.dll    SUCCESS    Image Base: 0xa270000, Image Size: 0x5b000
5:48:11.2190886 PM    fs9.exe    7060    Load Image    C:\ProgramData\eSellerate\eSellerateEngine.dll    SUCCESS    Image Base: 0xa270000, Image Size: 0x5b000
5:48:11.2285077 PM    fs9.exe    7060    Load Image    C:\ProgramData\eSellerate\eSellerateEngine.dll    SUCCESS    Image Base: 0xa270000, Image Size: 0x5b000
5:48:11.2312847 PM    fs9.exe    7060    Load Image    C:\ProgramData\eSellerate\eSellerateEngine.dll    SUCCESS    Image Base: 0xa270000, Image Size: 0x5b000
5:48:11.2391106 PM    fs9.exe    7060    Load Image    C:\ProgramData\eSellerate\eSellerateEngine.dll    SUCCESS    Image Base: 0xa270000, Image Size: 0x5b000

 

Tried to delete esellerateengine.dll but it says that the dll is missing and then crashes the same way.

 

how can I dismiss that it's not a hardware issue?

the only thing I can remember is that the day before I experienced an unusual inflight crash with the iFly 737 on downwind to Cloud9 Klax. The faulty dll was unfamiliar (I cleaned the event log so I can't know what it was. It probably had an "8" in it or at least a number.

 


anyone PLEASE !n HELP HELP!

Ghiom

 

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Try doing a Google for "stackhash 402".  This may not necessarily, if at all, lead you to a fix for your problem but I got the view from what I read there that re-installing Windows 7 might be the most effective way to solve your problem.  It seems unlikely that the problem lies with anything in your sim.

Dijvid

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10 hours ago, GhiomKL said:

the only thing I can remember is that the day before I experienced an unusual inflight crash with the iFly 737 on downwind to Cloud9 Klax.

 

So there's your answer - don't reinstall Windows, just re-install/repair Cloud9 KLAX. This will also re-install or repair the esellerate.dll module which seems to be the real problem here. If it won't repair or can't be deleted, try rebooting into Safe Mode and try deleting it again before re-installing KLAX.

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thank you all for your suggestions.

Uninstalled all FS Dream team sceneries and working again. pffwew...

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