Hi,

I got the PMDG 747 a few days ago but I can't fly with her... Everytime I select the Aircraft my flightsim crashes either when reaching 100% or (when I selected a default aircraft before) when I change the aircraft.

I tried to reinstall sim connect, some of my addons (ORBX, Gsx, other addon planes) and I tried to repair my Microsoft.NET Framework. I really don't want to reinstall my whole sim, maybe some of you had the same experience with the aircraft or other products.

regards,

Marius

Windows 10? If yes remove MS KB4038788 update and retry

14 minutes ago, Olympic260 said:

Windows 10? If yes remove MS KB4038788 update and retry

Yes, win10. And sorry I forgot that. I already tried that too.

What the even viewer log is for these crashes?

16 minutes ago, Olympic260 said:

What the even viewer log is for these crashes?

There are several error reports,

.NET Runtime reports:

Anwendung: Prepar3D.exe
Frameworkversion: v4.0.30319
Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
Ausnahmeinformationen: Ausnahmecode c0000005, Ausnahmeadresse 13AEAFD0
Stapel:
   bei System.GC._WaitForPendingFinalizers()
   bei MenuSystem.MenuSystem.OpenDialogCommon(UIControls.SubMenuDialog, UIControls.SubMenu, Boolean)
   bei MenuSystem.MenuSystem.OpenDialog(UIControls.SubMenu, Boolean)
   bei <Module>.OpenSelectVehicleDialog(Void*, Void (UInt32, Void*), Boolean)

 

The standard application error:

Name der fehlerhaften Anwendung: Prepar3D.exe, Version: 3.4.18.19475, Zeitstempel: 0x5851bfd2
Name des fehlerhaften Moduls: unknown, Version: 0.0.0.0, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000005
Fehleroffset: 0x13aeafd0
ID des fehlerhaften Prozesses: 0xf34
Startzeit der fehlerhaften Anwendung: 0x01d33a0c1e2c29e0
Pfad der fehlerhaften Anwendung: D:\Games\Prepar3D.exe
Pfad des fehlerhaften Moduls: unknown
Berichtskennung: 9bc18e29-8e87-4ebb-8295-af48f51ab087
Vollständiger Name des fehlerhaften Pakets: 
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: 

 

Windows error reporting:

Fehlerbucket 116453164796, Typ 5
Ereignisname: BEX
Antwort: Nicht verfügbar
CAB-Datei-ID: 0

Problemsignatur:
P1: Prepar3D.exe
P2: 3.4.18.19475
P3: 5851bfd2
P4: StackHash_788d
P5: 0.0.0.0
P6: 00000000
P7: PCH_F6_FROM_ntdll+0x000722CC
P8: c0000005
P9: 00000008
P10: 

Angefügte Dateien:
minidump.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD8EB.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD9F4.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERDA15.tmp.txt

Hope you can see through

I would suggest open a ticket. Maybe the guys in support can help more.For me it looks like the MS patch issue but since you say you remove it, check again just to be sure, I have no more ideas.

 

 

Thanks for your help anyway. I just see even I removed the update, windows is trying to download it again. Do you know how to prevent windows to download it again? But it's deleted anyway, I'll open a ticket.

Check here

 

https://support.microsoft.com/en-us/help/3073930/how-to-temporarily-prevent-a-driver-update-from-reinstalling-in-window