meyomyx

Ops Centre won't install updates / Unable to install 600

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Good morning

These may or may not be related and I've spent a couple of hours scouring the forums so I apologise if I have missed the answer

1) I have just installed v4.1 (leaving my 3.4 alone) and successfully re-downloaded the NGX base, installed by selecting v4. However when I do the same for the 600/700, it doesn't give me any options for v4, only to repair the existing (v3) update.

2) This may or may not be relevant but the OPS centre tells me I have 3 updates. I click to install. All is well. However when I reopen the Ops centre, the same 3 updates are available again. They never disappear.

I have disabled AVG during this process in case that was an issue

Kind regards

Nick Kidd

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Nick,

you have to first uninstall your previous installation (yes, the v3 version...) via the control panel and then install into the simulator of your choise using the newly downloaded installation file. 

 

Cheers,

Marc

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