New user, can't update to latest version, support is down

[mig66]

hey everybody, 

just paid a big money to have 744 and 748 fully operational (including Navigraph subcription).
i have 744 updated to ver. 3.00.9008 and can't update it successfuly to 3.00.9019
748 is updated to 3.00.9019 with no issue.

or let say that's what is in my ops center.
i tried to open a query with support. all support pages seems to be down...

any idea what to do?
thank you very much for your help.

michael jon

[Olympic260]

3 hours ago, mig66 said:

hey everybody, 

just paid a big money to have 744 and 748 fully operational (including Navigraph subcription).
i have 744 updated to ver. 3.00.9008 and can't update it successfuly to 3.00.9019
748 is updated to 3.00.9019 with no issue.

or let say that's what is in my ops center.
i tried to open a query with support. all support pages seems to be down...

any idea what to do?
thank you very much for your help.

michael jon

Micahel,

Please try again to open a support ticket later when the support portal is back online.

[skypilot77]

Hello!

I have almost the same problem. Anyway I suppose it is all connected. I've bought PMDG 737NGX and received all links including key for activation. 

But at the moment of activation there is an Error occured saying that activation server in unavailable. Wanted to contact support  but it's server, seems, down as well?

Can you help me please....

[mig66]

1 hour ago, Olympic260 said:

Micahel,

Please try again to open a support ticket later when the support portal is back online.

thanks olypmpic260, will try