AS16+ASCA stops updating while fsx is minimized

[guri 0]

hi guys when i have been using ASN the live weather had been updating while fsx has been minimized now when i upgraded to AS16 + ASCA they work really great and it keeps updating when my fsx is maximized or full screened but when i minimize to so i can either watch movies or some youtube stuff to kill some time, i go back to the fsx all i see is clear skies and when i check my as16 it says it should my overcast so what i do is i click on the wx control and i quickly click the custom button and then back to live weather updating. then i see all the clouds coming back. this is getting frustrating can someone help me out here? 

[HUSSAR 272]

Hello,

We would be happy to assist you, please log onto the HiFi support portal (http://support.hifitechinc.com) and log a support ticket, be sure to copy the URL from this forum post and include it in the ticket request. Please include most recent session logs, with Active Sky (only) running press the "Logs" button and save the AS_Log_Export.txt and attach to your ticket request.

The support site requires a separate login from the forum. Please note that you cannot login with your forum credentials, you will have to create a new account. 

Thank you.