Thank you Zendesk - CTD Solved

[OldArchie 3]

Had a win chaps. Have had a CTD since I installed the software weeks ago where every time I tried to access the options, crash. Every single time. The only way I could alter my graphic settings was through Nvidia GForce Experience. After providing my dxdiag and msinfo txt files, within 24 hours they had a solution for me. Check that the English - US voice package was installed in my Windows operating system... it wasn't. I put it in (very simple process) and voila, next time I opened the game, options were available. I am over the moon to say the least.

If anyone has a similar odd CTD, try this:

Microsoft Flight Simulator can crash when the English (United States) Language Pack is missing or corrupted.

To fix this issue, in Windows search, go to Language Settings > Speech > Manage Voice

If the English (United States) Language Pack is already installed

1. Select the voice package English (United States)
2. Click on Remove
3. Click on Add voices
4. In the search bar type "English"
5. Reinstall the English (United States) Language Pack

If the English (United States) Language Pack is not installed

1. Click on Add voices
2. In the search bar type "English"
3. Install the English (United States) Language Pack

If the problem persists after (re)installing the US language pack, remove and reinstall all the other language packs installed on the system.