As looks as if RealityXP has abandoned any form of customer service I need to ask the forum again for assistance. RECAP: Been running FLN & FLT for ages without problems. Purchased the 530\430 V2 combo and it has totally screwed up FSX.

Have removed GNS. Un-installed and reinstalled T & N. Now I have the yellow 7 Orange "RealityXP" logo across the gauges. Not the pink you have a hacked program but the yellow and orange logo. I recall many years ago there was a fix to this but I can not find it.

Does anyone know the fix?

Would be nice if RealityXP would respond as this is only one problem since purchasing the 530\430 combo.

I appreciate your assistance.

D

Debuss I have encountered the same issue with the GNS 430 when a copy of the SSD was made. Got the same orange splash screen. The 430 was working before that. I feel it might be a licensing issue but despite posting back in October last year and then again a number of times after that along with PM'S to RXP, I have had no reply.

 

So I bought a new copy of the 430, went through all the processes of installing, still the orange display. This doesn't help you I know but maybe my venting will aid my mental recovery from dealing with a company like this.

This looks like a one man show to me, not a 'real' customer support type company.

Geoff

 

Edited March 10, 20233 yr by Tech

Thank you Mate;

The RXP struggle continues....Lucky for me Flight1 did refund my 530/430 combo. Unfortunately un-installing and reinstalling , cleaning registry etc. is not helping......Looks like after many years I have to add RXP to the scam list. They took my money, screwed everything up and then refused to help. Only thing missing is a ransom note.

Maybe it's prudent now to advise all users of Reality XP products, and if their products are currently working within their simulator, do a backup image (not a copy like I did) of the entire drive that the sìm is installed on. Acronis is a good product for this. I wish I had that is for sure.

At least you will get it back to the same as it was at the time the image backup was made. In the mean time it looks like we've been screwed by an company that still advertises a support and refund service that does not exist.