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GNS 530 Software Issues after Manufacturer Ban !

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I'm addressing the manufacturer! After replacing my SSD and installing XPLANE 11, I discovered that the GNS 530 software manufacturer had banned me, believing that I was using a pirated version. I had to reinstall the software after downloading it from my Flight 1 account. I've tried to install and reinstall it several times, and although the plugin is visible, the GNS 530 screen remains black when executed.  What is the solution to remedy this, thank you. 

Edited by Bel

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