December 27, 20232 yr I am having real problems trying to re-activate my PMDG B777 200 Base package. I have gone through the tortuous PMDG website trying to find out how to re-download the B777 Base Package after a re-install of Prepar3Dv5.4. I have got to My Previous Orders, so have all the order information and licence keys. I then open my B777 Base Package order, and click on 'Download Product'. A new window opens with a window asking me to click on 'Send Verification Code', which I do. I then receive a code via e-mail. I enter the code in the box provided, and then .......... nothing. Nothing happens at all - no download, notthing. Anyone know the solution? Intel i9900K @ 3.60 GHz, nVidia RTX 2080i (11 GB RAM onboard), 32 GB RAM, 2TB HDD, 1TB SSD, 500 GB SSD, ASUSTek Tuf Z390-Plus Mobo (LGA1151); Running P3Dv5.4, MSFS2020 and XPlane11;
December 27, 20232 yr Disable any popup blocker you have, from memory, the download comes via a popup when you enter the verification code. If you block the popup, it won't download...
December 27, 20232 yr Author Thank you for the quick response - you were correct and my file is now downloading. Very many thanks and a Happy New Year 😎 Intel i9900K @ 3.60 GHz, nVidia RTX 2080i (11 GB RAM onboard), 32 GB RAM, 2TB HDD, 1TB SSD, 500 GB SSD, ASUSTek Tuf Z390-Plus Mobo (LGA1151); Running P3Dv5.4, MSFS2020 and XPlane11;
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