I cannot get REX Extreme Flight Simulator 2004 or REX FS9 to load in my version upgrade to version 32. I have contacted Flight Sim. Com got a Ticket, and a reply that the ticket is active. This was Sept 10, 2010. The web sight does not show a phone number so you reply by the ticketand still no reply. I also atempted to contact REX Extreme, but no reply. I paid for the product ($59.00) I have provided all the details required yet still no answer.Do you or anyone have a suggestion?