Hey, Kyle!
Let me update you on my problem with the Support Portal.
I reported to you a few days ago that I was able to access the portal on my Android phone via Chrome. But today I tried logging into it on my desktop again and it failed on IE, Firefox, and Chrome, even though I used the very same username and password that worked in the mobile browser. I was only able to access the portal on my desktop when I logged in on my phone again and tried changing my password. Now it's all good.
I thought you'd be interested in having some more feedback on this issue.
PS.: Also, it'd be nice if you could look into this topic that I started about my forementioned activation problem with the J41.
Cheers!