alexismaria

now all its ok. Solution Try installing the following: Microsoft DirectX runtimes full installer: http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=8109 Extract to a temporary folder such as "DXTemp" on your desktop and then run the "DXSETUP.exe" file contained in the folder. Microsoft Visual C++ 2005 SP1 runtimes: http://www.microsoft.com/en-us/download/details.aspx?id=5638 Microsoft Visual C++ 2008 SP1 runtimes: http://www.microsoft.com/en-us/download/details.aspx?id=5582 Microsoft Visual C++ 2010 SP1 runtimes: http://www.microsoft.com/download/en/details.aspx?id=8328 Those cover all the prerequisite files needed across our whole product line. Let us know if that makes any difference.

I also have the same problem as the video. How to solve?