Steve J

Helge,I spoke with RC Simms today who pointed me in the right direction so to speak.On checking my FSX version I found I only had SP1 installed, on installing SP2 as advised VoxATC ran ok !!!!/We live & learn. Thanks for the help.Best Wishes to all.SJ

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Hi helge,Thanks for the info.Ok, found the err.log (eventually after access denied meassages UGH!)a whole heap of errors but the main one appears to be:- Unable to load DLL 'SimCon': The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail. (Exception from HRESULT: 0x800736B1)Could not find this SXSTRACE.exe file however.have dropped an Email to VOXATC showing this error in the hope they can correct or advise.I live in hope ( but not much hope I'm afraid), after some 7 hours of getting nowwhere my patience is almost exhausted.Cheers SJ

Thanks Helge.It seems strange that ONLY you have taken the trouble to respond! for which I thankyou.I cannot understand software that leaves you "guessing" what the problem is without detailing it, "Fatal Error" means nothing without feedback to the userthis is poor programming me thinks!.The web site does not appear to be of any help either!. I guess if it can't be sorted its back for a refund !!.Best Wishes.SJC

Clean Install. FATAL ERROR message at startup.Was working fine with V3.xx.Guess I should not have bothered !? upgrading.

Hi Helge,Thanks for the reply, as I read more on this FATAL ERROR problems I seem to think that you are correct in that I should have uninstalled the previous version first, but its supposed to be an "upgrade" ?. It would appear its a full new install !, strange as the programme did not ask me for the keycode only for the UK enhancement section key code.Reading the forum messages it would appear that "old" key codes do not work with V6, so that may be the problem??.Will uninstall everything & reinstall V6 from scratch so to speak.Thanks Again.Best Wishes.SJ

Hi All,Apologies if this request has been addressed previously, just registered so new to the forum.Just rcv'd version 6 VoxAtc from Bob at RCS, previously had version 3.xx.Installation "appeared" to go ok ( no error messages) but when I "enable" VoxATC, you guessed itFATAL ERROR disable etc.Of course its Saturday.. Bobs closed, VOXATC web site is down so before I uninstall & start againCan anyone shed some light on the possible causes.. I did not uninstall Version 3.xx, Should I have??.Any advice would be helpfull.Steve J