Hello, my name's Viktor. I'm new here, so hi everyone. Umm, I have a problem. I purchased a boxed DVD version of PMDG j4100 from Aerosoft and have a hard time activating the product, I already contacted them and they asked me to contact pmdg directly. I input the registration key glued inside the box, but I don't think it's the key I need because it just opens a new window just like the one I was typing into and nothing happens.
The reason I ordered boxed, because download requires online activation and since I don't have internet(typing from different pc right now), I thought boxed version was covered and I won't have any problems. Please help me activate it offline or do something. I can provide all sorts of validation. Well, umm, registration, purcase date, and order number. I think that's all I received in the e-mail when I made a purchase.
Please help, I purchased it on Saturday and received on Monday and today is already Thursday ending and I'm still hunting aerosoft and well, you guys now for help.
Thanx in advance.
edit: oh and i registered with pmdg support and never received validating my account e-mail, i even clicked resend button in preferences and still nothing...