dahopkins

Kyle, I just noticed that you were the one that got my code to me. Thanks! I didn't know that you worked for PMDG. I must say that the Planes are awesome! I do hope that you guys consider my comments when reviewing your policies. I am generally not one to complain but loosing everything on my computer and finding that my backup was not working, the last thing I wanted to hear was that I could not download the purchases I had made. Happy Flying Hopkins I guess I have this right? Kyle, are you scandinavian13? Sorry if I have made a mistake. I very seldom post on these, or any other boards.

Kyle, Don't let them off so easy. If your droid or iPhone crashes do you have to re-purchase all of your paid apps? Of course not, its just digital media that wont work without the activation code. They could do better than this. David Hopkins

If Sam Walton had ran his first Wal-Mart like this I guarantee that non of us would have ever hear of him or his store! I have purchase the goofy $5 extended service but I just sit here now waiting for some one there to respond. Very Frustrating!! I still have my email where it said my code would last for 365 days on the 777. It has not been a year. I have purchased the 747, md11, and the 777. I am a great customer! Now I have purchased a $5 extended service plan and I still am not up and going!! Come on PMDG... Lets have a little service after the sale! Okay I will tone it down just a bit. I don't like this policy at all but I must say that I just got a response and my 777 is now downloading. I was afraid I would have to wait a day or two before this got fixed. So... thanks PMDG for getting me going! Now, please think about trashing this silly nickle and dime act known as extended download! Thanks!

What is up with this!!?? I purchased the item, why cant I download it when I need it? I lost my hard drive and when I went to my email to reload my airplanes I could not get my 777 that I payed $80 plus for!!! I was told by your site that my download link had expired. Then I find out that I have to purchase another service to download something I had already bought!! Highway robbery I tell you! I need some one at PMDG to send me another link for my 777, that I hold an activation key to, and that I purchase in good faith, so that I can re-install my purchase!! One extremely upset customer!! David Hopkins

What is up with this!!?? I purchased the item, why cant I download it when I need it? I lost my hard drive and when I went to my email to reload my airplanes I could not get my 777 that I payed $80 plus for!!! I was told by your site that my download link had expired. Then I find out that I have to purchase another service to download something I had already bought!! Highway robbery I tell you! I need some one at PMDG to send me another link for my 777, that I hold an activation key to, and that I purchase in good faith, so that I can re-install my purchase!! One extremely upset customer!! David Hopkins