In 2012 i bought 737 NGX dowmload version.
Now i need to re download the aircraft, so i bought yesterday the extended download, but PMDG sent me mail saying: EXTENDED DOWNLOAD SERVICE ORDERS: Your purchase has been recorded in your account. In order to receive access to your download, you must open a Re-Download ticket in PMDG's Support Portal: http://support.precisionmanuals.com
I go there, and need to log in. But i don't have a username.
So i just click on i don't remember password and message say: There is no email address associated with this user
Is impossible because i bought these product with this mail
I need support