scottjg1

Thanks Jim for your reply. The point of my request to PCA for support was that new keys were required for those products. However if they are awaiting keys from the developer, it would be nice to be so advised. I do keep a copy of invoices (with keys) in electronic and also hard copy format, with a further backup of an excel spreadsheet listing all my software keys. regards, john

Hi, l am new to the forum. I have submitted support requests to PCA on the 2nd Sep, with follow up requests on the 12 & 18th Sep - all unanswered. l have submitted a further two requests on the 19th Sep for new keys to carenado aircraft wihich have also not been answered. Is anybody on the forum having similar problems with PCA? cheers, john