Hi I sent in a ticket to fenix about 5 days ago but haven’t heard anything back, figured I’d ask here. I haven’t been able to start the engines from either cold and dark or APU on state. When changing from engines running to cold and dark or APU running the aircraft will shut down but as soon as the ecam is on N1 indicated 4.1% and EGT is about 280. No fault light for with packs is on. After starting APU and opening APU bleed when engine ignition and fuel are turned on nothing happens. When bringing up the bleed page on the ecam it appears the engine bleeds never open. I have tried everything I can think of to get them to open but they won’t. I’ve tried uninstalling and reinstalling, have never been able to get the engine bleeds to open and have never been able to get N1 below 4.1%. Anyone else have a similar issue? What am I missing?
thanks for the help
Galen