MannyRivera

Thank you for your quick reply in a timely matter. I will be sure to stay tuned for this update and looking forward to getting my reality plug finally working. THanks for your support and help. Im sure you have your hands busy updating customers and working on the problem. The explanation about the trainer and program now makes 100% sense how both work together.

RXP can you clear something up for me, How is the trainer have anything to do with the program. Since we are looking for the program to work with our aircraft , because I am a little confused on why do we have to download the new trainer if I amore interested on just getting the program running and working period. Not trying to be sarcastic in any way just curious to know how does the trainer affect the actual program. Also when can I find any answers to the log I posted or support to get the program running. Please understand a customer who has spent so much money for something that has not worked. Thanks in advance for your support

So i have managed to post a log file hoping is the one you guys need in order to help me out. Also not quite sure why does it say there is no trainer installed when I have been playing with the trainer without a problem .

PS do not let my new member date fool you guys since I have been a member of AVSIM since 2000 , my old username was somehow lost in the moving of files and severs when AVSIM revamp their site because i could never retrieve it again.

20/03/06 17:59:00.322 05964 - ] # rxpGtnSim64.dll version 2.5.22.2 20/03/06 17:59:00.321 05964 INFO ] 20/03/06 18:01:30.921 05964 ERROR] trainer not found 20/03/06 18:01:30.925 05964 INFO ] installed: 20/03/06 18:01:30.926 05964 INFO ] 6620 nav: D:\Databases\ 20/03/06 18:01:30.986 05964 ERROR] trainer not found 20/03/06 18:01:30.989 05964 INFO ] installed: 20/03/06 18:01:30.990 05964 INFO ] 6620 nav: D:\Databases\ Not sure if im posting the right stuff. Is this the DLL file ?

Dear Reality XP , I have come across the numerous threads across this forums relating to the same issue. Threads date back as far as 3 years old. Out of the 100 threads I seem to find no help or little help. You have to say to yourself after so many years why continue selling a product that is either broken or improperly tested. There should seriously be some sort of video or a guide to solve these many issues with the title BLACK SCREEN NOT WORKING. I hope you can figure out something soon since I too have plunged my money many months ago on this product and I have yet to get it to work. Today I make a second attempt of days and days trying to solve this issue. I am seriously lost and don't have a clue on what to do next. I currently run X PLANE with the Carenado Citation, Carenado Bonanza, and the DHC Otter. All 3 aircraft are compatible with the GTN 750 but i have yet managed to see any working results. Can someone please help me out and the many folks suffering from the same problem. GTN 750 shows up on Otter but wont power on, GTN doesnt even show up on CItation or Bonanza. Trainers are installed on the C drive while the GTN application is installed on my Xplane plug in folder.

So recently I purchased the GTN 750 to go with my Carenado S550 . Originally when i first installed it work like a charm right out of the box and into my S550. Unfortunately i had to reinstalled my XPlane do to a corrupt scenery install. So i started from fresh again and reinstalled Xplane, followed by S550 then GTN750. Now my GTN 750 would no longer work with S550 or even by itself. The screen is black and it no longer even pair with the aircraft. I have tried uninstalling the GTN , three times already and reinstalling. I am not sure what to do at this moment since I have googled and tried everything i possibly could have done. I am including a file of the logs. If anyone can help me I would gladly appreciated. Thanks in advanced !!! rxpGTN.xpl 19/05/11 20:57:05.664 08784 - ] # win.xpl version 2.5.16.1 19/05/11 20:57:05.664 08784 INFO ] rxpGtnSim.dll 19/05/11 20:57:08.179 08784 - ] # rxpGtnSim64.dll version 2.5.16.0 19/05/11 20:57:08.179 08784 INFO ] 19/05/11 20:57:48.126 08784 ERROR] trainer not found 19/05/11 20:57:48.132 08784 INFO ] components found: 19/05/11 20:57:48.132 08784 INFO ] 6501 bin H:\ 19/05/11 20:57:48.135 08784 INFO ] 6501 dat C:\ProgramData\Garmin\Trainers