PeteMc

I actually got the issue resolved... finally. Basically did the same thing I had been doing, so not sure exactly what the issue was, but it seems to be working now.

I was having issues when I was reinstalling no a new computer, but eventually got it resolved. Go to: https://www.flight1.com/view.asp?page=service Towards the top: 1. Log in to your account by clicking here. Click on the link and Log In. You should end up on a Welcome page with the second option: My Flight1 Orders: Next page should show your orders and you can click on: RealityXP - RealityXP Garmin GTN 650 (XPlane) to download the file. Up in the top boarder, click on Support and scroll down to Flight1.com E-Commerce and Product Activation Support. Click on: Flight1 Activation - I reached my Activation Limit and I need to reset the serial number just to be safe. Go launch the download and highlight the X-Plane version (should say Library to the right vs a price) and follow the instructions. And hopefully it will reinstall. Mine took a few tries, not sure if it was a corrupt download or what, but it eventually got rid of the error message I was getting.

So no one has a valid fix or a suggestion on how to contact Reality XP directly? Anyone know if they are still in business? If not, is anyone else providing a GTN for XP 12? Thanks.

I looked at a couple of the old posts and it does not look like there was a viable solution for me. I've reinstalled XP-12 and RealityXP Garmin GTN 650 and I'm getting the Invalid License Contact Vendor that apparently others have seen. I've gone through the original invoice and other notes I have and ultimately the Flight1 site sent me here. So what is the fix for this Invalid License Contact Vendor error message I'm getting? I've uninstalled and reinstalled the RXP GTN a couple of times with no luck.