Thanks wochips.
I do have it running under Administrator with ENGLISH (US) set as the keyboard - as per info on a Microsoft site. The NUM LOCK is also on
I do have an acknowledged request for info with Microsoft but have long since stopped holding my breath
Truth be told - I don't want a refund ..... I want it to work
I have P3D and Microsoft FSX both running seamlessly on the SAME BUILD
Couldn't write it..
Thanks for the contact