AneinFNQ

Thanks for the prompt reply. Using Win 10. I solved the problem by myself. It seems that I hadn't created a F1 login, but it wasn't clear. I finally sorted it out. Honestly, the process is so convoluted and involved I suspect you must be missing out on a lot of sales because people just give up. Several posts on the thread seemed to indicate that was happening. Why does every other provider seem to manage it so easily? Comments made in good faith.

I finally figured it out! You have to use the 30% discount coupon first THEN the 50% coupon. Duh! Bit weird, but hey. So then I went to complete my transaction, filled in all the details for the first item, pressed the "purchase" button. I initially set up for paypal, but it seemed to take forever trying to get the paypal info, so I eventually gave up and set up for a credit card transaction instead. After pressing the "purchase" button, I got some fancy messages "Establishing a secure transaction" or whatever. Then .... nothing. The screen went back to the "ready to proceed" state. What happens if I press proceed again? Do I get charged again? I waited a while, about 15 minutes, then exited. Dunno if I've been charged or not. Find out I guess. What a convoluted business!

Like many previous posters on this topic, I am baffled by how to purchase this product. You must be missing out on so many sales! So: I've successfully downloaded and run the ecommerce installer. I've gone through the purchase steps up until I get to the Coupon? button. I see the price listed is not the price being promoted on the website. It's the undiscounted price. I've successfully downloaded and unzipped the coupon. When I try to apply the coupon, the ecommerce software asks me for a previous order number. Huh??? How does that work? How does a discount get applied after I've purchased the product? So I've backed out of the purchase, and await your instructions. Hopefully! Everyone else in the whole world manages this process seamlessly and effortlessly!