tomanek

Yes Brian, I got it. I sent you login info.

Brian, I sent a support ticket. I am not sure what time zone you are, but I am in Japan. Any convenient time will be OK with me. Thank you, Tom

I reinstalled P3D and the error still persist.

After reinstalling PMDG777 I don't see SimObjects folder with panel.cfg I think I will completely reinstall P3D and start from fresh.

Prepar3d.cfg: [GRAPHICS] SCREEN_CAPTURE_MAX_JOBS=10 VIDEO_CAPTURE_WIDTH=720 VIDEO_CAPTURE_HEIGHT=480 VIDEO_CAPTURE_FPS=30 VIDEO_CAPTURE_BIT_RATE=3200000 VIDEO_CAPTURE_IS_THREADED=True VIDEO_CAPTURE_INFO_SEND_RATE=20 VIDEO_CAPTURE_MAX_FRAME_SIZE=500000 VIDEO_CAPTURE_TTL=255 HDR_BRIGHTNESS=1.000000 HDR_BLOOM_THRESHOLD=3.000000 HDR_BLOOM_MAGNITUDE=1.000000 HDR_BLOOM_BLUR_SIGMA=0.800000 TONEMAP_DAY_EXPOSURE_KEY=0.280000 TONEMAP_NIGHT_EXPOSURE_KEY=0.130000 HDR_SATURATION=1.000000 MAX_POINT_LIGHTS=250 MAX_SPOT_LIGHTS=250 RS_MIN_OBJECT_PIXEL_RADIUS=2.000000 MAX_TEXTURE_REQUEST_DISTANCE=1000.000000 REFLECTION_PROBE_DELAY=20 ViewGroup_Number=-1 MAP_DRAW_THREADED=1 MIPMAP_VC_PANELS=1 TEXTURE_MAX_LOAD=1024 NUM_LIGHTS=4 COCKPIT_HIGH_LOD=1 AIRCRAFT_REFLECTIONS=1 LANDING_LIGHTS=1 DYNAMIC_LIGHTING=1 DAWN_DUSK_SMOOTHING=1 LENSFLARE=1 HDR=0 DYNAMIC_REFLECTIONS=0 SHADOW_QUALITY=0 SHADOW_DRAW_DISTANCE=0 CONTENT_NO_SHADOW=0 INTERIOR_SHADOWS_CAST=1 EXTERIOR_SHADOWS_CAST=1 SIMOBJECT_SHADOWS_CAST=0 TERRAIN_SHADOWS_CAST=0 VEGETATION_SHADOWS_CAST=0 BUILDING_SHADOWS_CAST=0 CLOUD_SHADOWS_CAST=0 PARTICLES_SHADOWS_CAST=0 INTERIOR_SHADOWS_RECEIVE=1 EXTERIOR_SHADOWS_RECEIVE=1 SIMOBJECT_SHADOWS_RECEIVE=0 TERRAIN_SHADOWS_RECEIVE=1 VEGETATION_SHADOWS_RECEIVE=0 BUILDING_SHADOWS_RECEIVE=0 SHADOW_NUM_CASCADES_LOW=4 SHADOW_NUM_CASCADES_MID=5 SHADOW_NUM_CASCADES_HIGH=7 SHADOW_NUM_CASCADES_ULTRA=12 OPAQUE_SHADOW_TEXTURE_SIZE=2048 TRANSLUCENT_SHADOW_TEXTURE_SIZE=512 OPAQUE_SHADOW_DRAW_DISTANCE=2000 TRANSLUCENT_SHADOW_DRAW_DISTANCE=2000 SHADOW_LOG_PARTITION_LOW=0.850000 SHADOW_LOG_PARTITION_MID=0.850000 SHADOW_LOG_PARTITION_HIGH=0.850000 SHADOW_LOG_PARTITION_ULTRA=0.850000 EFFECTS_QUALITY=0 EFFECTS_DISTANCE=0 TEXTURE_QUALITY=3 IMAGE_QUALITY=0 MOON_PHASE_LIGHTING=True [WEATHER] CLOUD_FACING_MODE=0 MinGustTime=10 MaxGustTime=500 MinGustRampSpeed=1 MaxGustRampSpeed=200 MinVarTime=5 MaxVarTime=50 MinVarRampSpeed=10 MaxVarRampSpeed=75 TurbulenceScale=1.000000 WeatherGraphDataInDialog=0 AdjustForMagVarInDialog=1 DynamicWeather=2 DownloadWindsAloft=0 DisableTurbulence=0 CLOUD_DRAW_DISTANCE=5 DETAILED_CLOUDS=1 OPTIMIZE_DENSE_CLOUDS=0 CLOUD_COVERAGE_DENSITY=6 THERMAL_VISUALS=0 VolumetricFog=1 DetailedPrecipitation=1 WindshieldPrecipitationEffects=1 [DISPLAY] ChangeTime=4.000000 TransitionTime=4.000000 TEXTURE_FILTERING=4 MSAA=2 SSAA=0 VSYNC=0 FXAA=0 TRIPLE_BUFFER=0 SKINNED_ANIMATIONS=1 TEXTURE_BANDWIDTH_MULT=30 UPPER_FRAMERATE_LIMIT=30 WideViewAspect=0 FullScreenBackground=1 FullScreenAutoFill=1 [SCENERY] AUTOGEN_DRAW_DISTANCE=6000.000000 AUTOGEN_TREE_DRAW_DISTANCE_PERCENT=0.900000 AUTOGEN_TREE_MIN_DISTANCE_TO_LOD=2500.000000 SCENERY_DRAW_DISTANCE=32000.000000 MaxRegionsPurgePerFrame=16 POP_FREE_AUTOGEN=1 AUTOGEN_BATCH_LOD=2 AUTOGEN_VEGETATION_TYPE=1 IMAGE_COMPLEXITY=0 [MAIN] User Objects=Airplane, Helicopter, Submersible, ExternalSim, Avatar LabelsSupported=Airplane, Helicopter ShowInfoText=1 [PANELS] IMAGE_QUALITY=1 SAVE_AND_LOAD_PANEL_STATE=0 MAX_VC_TEXTURE_RESOLUTION=4096 PANEL_OPACITY=100 QUICKTIPS=1 PANEL_MASKING=1 PANEL_STRETCHING=1 UNITS_OF_MEASURE=0 PANELS_ALWAYS_ON_TOP=1 [CONTROLS] Controls_Default=Standard Controls_Current=Standard KBDAIL=64 KBDELEV=64 KBDRUD=64 [TextInfo.1] Latitude=1,1 Longitude=1,2 Altitude=1,3 Heading=1,4 AirSpeed=1,5 WindDirectionAndSpeed=1,6 [TextInfo.2] FrameRate=1,1 LockedFrameRate=1,2 GForce=1,3 FuelPercentage=1,4 HealthPoints=1,5 [TextInfo.3] Latitude=1,1 Longitude=1,2 Altitude=1,3 Heading=1,4 AirSpeed=1,5 WindDirectionAndSpeed=1,6 FrameRate=2,1 LockedFrameRate=2,2 GForce=2,3 FuelPercentage=2,4 HealthPoints=2,5 [SlewTextInfo.1] Latitude=1,1 Longitude=1,2 Altitude=1,3 Heading=1,4 AirSpeed=1,5 [SlewTextInfo.2] FrameRate=1,1 LockedFrameRate=1,2 HealthPoints=1,3 [SlewTextInfo.3] Latitude=1,1 Longitude=1,2 Altitude=1,3 Heading=1,4 AirSpeed=1,5 FrameRate=2,1 LockedFrameRate=2,2 HealthPoints=2,3 [Avatar] DefaultAvatar=Army Infantry [DynamicHeadMovement] LonAccelOnHeadLon=-0.020000 LonAccelOnHeadPitch=-0.010000 RollAccelOnHeadLat=0.010000 YawAccelOnHeadLat=-0.100000 RollAccelOnHeadRoll=0.100000 MaxHeadAngle=5.000000 MaxHeadOffset=0.300000 HeadMoveTimeConstant=1.000000 [VirtualCopilot] VirtualCopilotActive=1 [USERINTERFACE] SHOW_SCENARIO_WINDOW=1 BroadcastGPSData=0 PAUSE_ON_LOST_FOCUS=1 PROMPT_ON_EXIT=1 RestoreTimeOnMove=1 ScreenshotImageFormat=2 ShowMessageText=True UIHardwareAcceleration=True [DISPLAY.Device.NVIDIA GeForce GTX 1050 Ti.0.0] Mode=2560x1080x32 [DISPLAY.Device.Intel(R) HD Graphics 630.1.0] Mode=1366x768x32 [TrafficManager] AirlineDensity=0 GADensity=0 FreewayDensity=0 ShipsAndFerriesDensity=0 LeisureBoatsDensity=0 IFROnly=0 AIRPORT_SCENERY_DENSITY=0 [AContain] ShowLabels=1 ShowUserLabel=0 ShowLabelManufacturer=1 ShowLabelModel=1 ShowLabelTailNumber=0 ShowLabelDistance=1 ShowLabelAltitude=1 ShowLabelAirline=0 ShowLabelAirlineAndFlightNumber=0 ShowLabelFlightPlan=0 ShowLabelContainerId=0 ShowLabelAirspeed=0 ShowLabelHeading=0 LabelDelay=1000 LabelColor=FFFF0000 EnableRibbonVisuals=0 ShowRibbonUserObject=0 ShowRibbonUserAvatar=0 ShowRibbonAircraft=0 ShowRibbonGroundVehicles=0 ShowRibbonBoats=0 ShowRibbonAvatars=0 ShowRibbonWeapons=0 ShowRibbonCountermeasures=0 UserObjectRibbonColor=0,FFFF0000 UserAvatarRibbonColor=0,FFFF8000 AircraftRibbonColor=0,FF0000FF GroundVehicleRibbonColor=0,FF00FF00 BoatRibbonColor=0,FF00FFFF AvatarRibbonColor=0,FFFFFF00 WeaponRibbonColor=0,FF800000 CountermeasureRibbonColor=0,FF640080 RibbonThicknessSettingIndex=0 RibbonThicknessSmall=1.000000 RibbonThicknessMedium=5.000000 RibbonThicknessLarge=10.000000 RibbonFidelity=5.000000 RibbonMaxDistance=3218.689941 RibbonFadeTime=-1.000000 RibbonDoNotExceedTime=-1.000000 [TERRAIN] LOD_RADIUS=2.500000 TESSELLATION_FACTOR=60 MESH_RESOLUTION=17 TEXTURE_RESOLUTION=22 AUTOGEN_VEGETATION_DENSITY=0 AUTOGEN_BUILDING_DENSITY=0 DETAIL_TEXTURE=1 HIGH_RESOLUTION_TERRAIN_TEXTURES=0 WATER_REFLECT_CLOUDS=1 WATER_REFLECT_USERAIRCRAFT=1 WATER_REFLECT_SIMOBJECTS=0 WATER_REFLECT_TERRAIN=0 WATER_REFLECT_AUTOGEN_VEGETATION=0 WATER_REFLECT_AUTOGEN_BUILDINGS=0 WATER_REFRACT_CLOUDS=0 WATER_REFRACT_USERAIRCRAFT=0 WATER_REFRACT_SIMOBJECTS=0 WATER_REFRACT_TERRAIN=0 WATER_REFRACT_AUTOGEN_VEGETATION=0 WATER_REFRACT_AUTOGEN_BUILDINGS=0 ENABLE_BATHYMETRY=0 WATER_CLARITY=30 WATER_DETAIL=0 [ATC] AutoOpenAirTrafficWindow=1 UsePilotVoice=1 ShowATCText=1 PilotVoice=0 COMM_MSG_AI_ATC_COLOR=0XFF8C00 COMM_MSG_ATC_AI_COLOR=0X00008B COMM_MSG_ATC_USER_COLOR=0X006400 COMM_MSG_USER_ATC_COLOR=0XA52A2A COMM_MSG_ATIS_COLOR=00000000 [INTERNATIONAL] ASLAT=2 ASLON=1 MEASURE=0 [REALISM] PFactor=1.000000 Torque=1.000000 GyroEffect=1.000000 CrashTolerance=1.000000 General=1.000000 UnlimitedFuel=False AllowEngineDamage=True TrueAirspeed=False AutoCoord=False RealMixture=True StressDamage=True GEffect=True ManualLights=True GyroDrift=False CrashWithDyn=True CrashDetection=True AvatarNoCollision=False OnCrashAction=0 MomentumEffect=True [ATTACHMENTS] WeaponHighlight=False HighlightDuration=1.000000 AutoWeaponSwitching=False UnlimitedWeapons=False UnlimitedCountermeasures=False IgnoreAttachmentWeight=True IgnoreAttachmentForces=True [RECORDER] RecordAITraffic=True RecordAirportVehicles=True RecordLeisureBoats=True [SIM] SYSCLOCK=0 OPTIMIZE_PARTS=1 [SOUND] SOUND=1 SOUND_QUALITY=2 SOUND_LOD=0 [STARTUP] DEMO=0 STARTUP_DEMO= LOAD_SCENARIO_TOOLS=1 LoadCorePlugins=1 LoadVirtualReality=1 EnableViveProEyeTracking=1 EnableVirtualRealityOnStartup=0 EnableVoiceControl=0 EnableVoiceControlDebug=0

How do I initiate the support ticket?

My system is not overclocked. I followed the link you provided but the P3D still crashes with FS2CREW enabled.

Yes, I enable/disable FS2CREW via Config Manager. The Event Viewer generates error when P3D crashes. Here is the error: Log Name: Application Source: Application Error Date: 28-Aug-21 04:52:10 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: DESKTOP-A5RRVJU Description: Faulting application name: Prepar3D.exe, version: 4.5.14.34698, time stamp: 0x5e94b5c2 Faulting module name: ntdll.dll, version: 10.0.19041.1110, time stamp: 0xe7a22463 Exception code: 0xc0000374 Fault offset: 0x00000000000ff259 Faulting process id: 0x11dc Faulting application start time: 0x01d79bc86b22f768 Faulting application path: C:\FltSim\Lockheed Martin\Prepar3D v4\Prepar3D.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: e473fff5-b817-45aa-b2cf-fafebe6584f9 Faulting package full name: Faulting package-relative application ID: Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Version>0</Version> <Level>2</Level> <Task>100</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2021-08-28T04:52:10.9626165Z" /> <EventRecordID>7231</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>Application</Channel> <Computer>DESKTOP-A5RRVJU</Computer> <Security /> </System> <EventData> <Data>Prepar3D.exe</Data> <Data>4.5.14.34698</Data> <Data>5e94b5c2</Data> <Data>ntdll.dll</Data> <Data>10.0.19041.1110</Data> <Data>e7a22463</Data> <Data>c0000374</Data> <Data>00000000000ff259</Data> <Data>11dc</Data> <Data>01d79bc86b22f768</Data> <Data>C:\FltSim\Lockheed Martin\Prepar3D v4\Prepar3D.exe</Data> <Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data> <Data>e473fff5-b817-45aa-b2cf-fafebe6584f9</Data> <Data> </Data> <Data> </Data> </EventData> </Event>

I rebuilt prepar3d.cfg and updated NVIDIA driver (471.68) The problem persists. I am not sure you question regarding RAAS. Maybe I am confusing or missing something. I am trying to run FS2CREW PMDG777 voice and button control.

I just did all the steps you suggested. The problem still exists. P3D loads only with FS2CREW disabled. The moment I enable FS2CREW, the sim crashed CTD. Any other ideas?

Yes, I purchased the program a while ago ,but I was not able to use since. Then I was a little busy and did not have time to play with the simulator. I again started using P3D and I cannot fix FS2CREW. Any suggestions will be greatly appreciated. I assume it is just a minor issue, but every time I enable FS2CREW, the P3D CTD. With FS2CREW disabled the sim works OK. Yes, I checked the troubleshooting section. Regards, WT

When I enable FS2Crew PMDG777, it crashes Prepar3d exe on startup. P3D works OK when FS2CREW is disabled. I reinstalled FS2CREW without success. Any suggestions, how to fix this problem? Thank you,