Thommas

You Sir deserve a medal, because you saved my life. I was struggeling with this issue for almost exactly two months. Around sixty emails filled with log files, screenshots and descriptions, to and from the developer and dozents over dozents of hours of troubleshooting, uninstalling, re-installing and searching for files that may, or may not exist. And now it is finally over and I almost can't believe it. Hats off and all thanks to you. A very, very grateful flight-simmer

I did that too, but thanks for your suggestion.

I did all that, including an entire re-install of the MSFS. And I excluded absolutely everything with the name Fenix in it in my AV. I don't use any third party add-ons except for other payware aircraft, like the PMDG 736, the JF BAe 146, the Black Square Dukes and the Heatblur F-14. And I even uninstalled those once, so the Fenix A320 was the only add-on at all. I have done everything they(Fenix) suggested on their homepage and had dozents and dozents of e-Mail back and forths with them and nothing they've suggested changed anything. And all the log files that I've send to them repeatedly told them nothing either. Additionally to that I've send many screenshots of the state that the aircraft is in. I've also uninstalled my AV and deactivated Microsoft Defender and then ran MSFS and the Fenix -it didn't change anything. I've started the Fenix App manually and before the MSFS, I ran both(MSFS & Fenix) and only one of them as admin. I tried every possible combination. I looked up my excluded port range and searched for used, or blocked ports, but none of them were even remotely touching port 8083.

But I posted it here as just another option. I've spend dozents and dozents of hours following directly what Fenix support suggested to me. And over 50 hours later of doing so I'm still on square one. So I think it is just valid to start asking other people everywhere I can. And opening a topic on avsim made a lot of sense to me.

I own the Fenix A320 since exactly 2 months now and wasn't able to get this add-on running inside the MSFS. Two months of intense troubleshooting and e-Mail back and forth with Fenix support, but this thing won't start. And not in a "cold & dark" way. When I load the aircraft and the airport the Fenix app would start automatically, but when I enter the flight deck only a placeholder graphic on the PFD appears and everything else is dead and I can't interact with it, except for turning the switches. But the EFB is completely dark. A couple updates ago it said at least that it is unable to connect. I'm certain that I've spend over 50hrs of troubleshooting and one complete re-install of the MSFS because the Fenix denies itself to work, no matter what I do. The PMDG 736, the JustFlight BAe 146, the BlackSquare Dukes and the Heatblur F-14 worked straight out of the box and I never had any issue with anything in MSFS, except for the Fenix. Do anyone of you have the slightest idea what could cause this? It appears to be some kind of validation issue, but then again the Fenix App itself works just fine. I just can't engage with anything in the aircraft. Any ideas? Show less