Help when putting in key.

[Guest freddieutt]

Hello. When I put in my key that I received in the email the screen stays for about 2 seconds then it closes. When I start Radar Contact back up it wants me to put the key in again. Any help would be appreciated.Freddie Utt

[jd 57]

if you are running vista, you have to right mouse click the shortcut or the .exe, and click run as administratorwas there a minus sign in front of the product id? did you send the minus sign with the key request?jd

[Guest freddieutt]

The first time I sent in for a key it wasn't in the right format but you sent me a key anyway. I went ahead and resent an email in the proper format. I am running Xp. The product key did have a minus sign infront of it when I sent it in.