PMDG,I've just about given up. I'm STILL getting transaction problems and after two days I'm STILL waiting for a reply which answers my questions. I've emailed support three times. I've received one reply which didn't answer any of my questions, just gave me "try again" advice. I have not yet encountered the great support people tell me PMDG have. Would PMDG please set a higher support priority to those who are having purchasing/download problems, than others?I'm on the verge of taking my business elsewhere. If you don't know the situation check out http://forums.avsim.com/dcboard.php?az=sho...=6142&mode=full . PMDG check your support email.PLEASE help me sort out this problem. It's even more frustrating by the fact that the people who monitor email support live in the US and I'm in Europe. So I'm asleep when they're awake and vise versa. And your European teammates cannot read my email.I look forward to a decent response,Thank You,Eoin Sutton.

>http://forums.avsim.com/dcboard.php?az=sho...=6142&mode=full>. PMDG check your support email.>Hi Eoinsee my answer in the other thread

Hi Eoin,If you haven't heard from support at this point resend your email. Make absolutely sure your email doesn't contain any attachments or it will be deleted without being read for security purposes. while this hasn't happened often, it does happenGood luckRegardsPaul GollnickTechnical Operations/Customer Operational SupportPrecision Manuals Development Group[www.precisionmanuals.com]